Knowledge Systems

Assistants that answer with your company’s truth.

Private AI assistants that answer from your own documents, policies and data, with sources, so your team stops asking the same questions.

Talk to Secret
The proble}

The answer exists. Nobody can find it.

Knowledge lives in drives, inboxes and people’s heads. New staff ask, senior staff repeat, and customers wait.

A generic chatbot makes things up. A knowledge system answers only from what you have approved, and shows where it came from.

What you get

Five things, done properly.

Knowledge auditWhat you know, where it lives and what is out of date
Clean source libraryThe documents the assistant is allowed to use
Private assistantAnswers with citations, inside the tools you use
Access controlsPeople only see what they are allowed to see
Feedback loopWrong answers flagged and fixed fast
How it works
  1. 01Collect

    Weeks 1–2. We gather and clean the documents that matter, and retire the rest.

  2. 02Build

    Weeks 3–4. A retrieval-based assistant connected to your approved sources.

  3. 03Test

    Week 5. Your team asks real questions; we tune answers and citations.

  4. 04Launch

    Week 6. Rollout, training and a simple way to keep sources current.

Rows of design desks and monitors in a quiet studio
What we measure

Answer quality

Share of answers rated correct and useful.

Time to answer

How long it takes to find information, before and after.

Coverage

Which questions the assistant can and cannot answer yet.

FormatsPriced on value, not hours

Knowledge Sprint

3 weeks · fixed price · from $6,900

One team, one knowledge base, one working assistant.

Knowledge Program

Most chosen

Monthly · from $1,900/mo

More teams and sources, regular quality checks and source updates.

Questions

Honest answers.

Where does our data live?

In your own cloud workspace wherever possible, using AI plans that do not train on your data.

Will it make things up?

It answers only from approved sources and shows the citation. If it does not know, it says so.

Can customers use it too?

Yes, with a separate, public-safe source library.

Related productsAutomate
Start hereBrisbane · Sydney · Coffs Harbour · Gold Coast · Melbourne

What's annoying you about your business?

Tell us the problem. We'll tell you honestly whether we're the right people to fix it.

Talk to Secret

Knowledge Systems

Assistants that answer with your company’s truth.

Private AI assistants that answer from your own documents, policies and data, with sources, so your team stops asking the same questions.

Talk to Secret
The problem

The answer exists. Nobody can find it.

Knowledge lives in drives, inboxes and people’s heads. New staff ask, senior staff repeat, and customers wait.

A generic chatbot makes things up. A knowledge system answers only from what you have approved, and shows where it came from.

What you get

Five things, done properly.

Knowledge auditWhat you know, where it lives and what is out of date
Clean source libraryThe documents the assistant is allowed to use
Private assistantAnswers with citations, inside the tools you use
Access controlsPeople only see what they are allowed to see
Feedback loopWrong answers flagged and fixed fast
How it works
  1. 01Collect

    Weeks 1–2. We gather and clean the documents that matter, and retire the rest.

  2. 02Build

    Weeks 3–4. A retrieval-based assistant connected to your approved sources.

  3. 03Test

    Week 5. Your team asks real questions; we tune answers and citations.

  4. 04Launch

    Week 6. Rollout, training and a simple way to keep sources current.

Rows of design desks and monitors in a quiet studio
What we measure

Answer quality

Share of answers rated correct and useful.

Time to answer

How long it takes to find information, before and after.

Coverage

Which questions the assistant can and cannot answer yet.

FormatsPriced on value, not hours

Knowledge Sprint

3 weeks · fixed price · from $6,900

One team, one knowledge base, one working assistant.

Knowledge Program

Most chosen

Monthly · from $1,900/mo

More teams and sources, regular quality checks and source updates.

Questions

Honest answers.

Where does our data live?

In your own cloud workspace wherever possible, using AI plans that do not train on your data.

Will it make things up?

It answers only from approved sources and shows the citation. If it does not know, it says so.

Can customers use it too?

Yes, with a separate, public-safe source library.

Related productsAutomate
Start hereBrisbane · Sydney · Coffs Harbour · Gold Coast · Melbourne

What's annoying you about your business?

Tell us the problem. We'll tell you honestly whether we're the right people to fix it.

Talk to Secret